Privacy Policy

1. Introduction

SentrIQ Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our FedRAMP compliance automation platform and related services.

2. Information We Collect

Information You Provide

• Account information (name, email, company name, job title)
• Payment and billing information
• Cloud infrastructure data necessary for compliance scanning
• Documentation and evidence files you upload
• Communications with our support team

Information Collected Automatically

• Usage data and analytics
• Device and browser information
• IP addresses and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our compliance automation services
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Detect and prevent fraudulent or illegal activities
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication mechanisms
• Employee training on data protection
• Compliance with SOC 2 Type II standards

5. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in our operations
• Professional advisors (lawyers, accountants, auditors)
• Law enforcement when required by law
• Parties involved in business transfers or acquisitions

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: